SpanGuild develops workflow automations and API integrations around defined business processes, starting with what happens today, what needs to happen next and where manual control should remain.
Less copying between tools
Copying between systems, checking for updates and sending the same notifications is work a computer should do. We connect the steps that can be automated and keep the decisions with you.
- 1New enquiry receivedWebsite form
- 2Create contact and dealCRM
- 3Notify the right personEmail and chat
- 4Over an agreed value?Manual review
- 5Send acknowledgementEmail
Which part of the process keeps repeating?
Perhaps an enquiry needs to be copied into another system. A record needs updating in two places. Or someone needs to check for an event before sending a notification. Describe the sequence, including the exceptions. That gives us a starting point.
Which workflows can we explore?
- Routing enquiries from website forms
- Updating records between tools
- Sending event-based notifications
- Preparing scheduled reports
- Moving information between applications
- Processing submitted forms or documents
- Connecting software through available APIs
Which decisions stay in your hands?
Not every step should happen automatically. Some workflows need approval, validation or a manual review before continuing. We help define those points so the automation reflects how the process should actually work.
What happens when something goes wrong?
What if an integration is unavailable, a record is incomplete or a task cannot be completed? Those questions belong in the project discussion. The scope defines the expected behaviour and any agreed notifications or recovery steps.
What does an automation depend on?
Automation may require access to your tools, appropriate subscription plans or third-party services. We review those requirements before confirming the build. External subscriptions and usage costs are separate unless explicitly included.
Questions about workflow automation
Which tools can you connect?
Any tool with an API or a supported integration platform can usually be connected. We confirm feasibility against the specific tools, permissions and subscription plans you have.
Will I still be able to intervene manually?
Yes. Approval, validation and review steps are designed into the workflow wherever a decision should stay with a person.
Also from the studio
Tell us which process you want to simplify Share the tools involved, the steps you currently follow and the result you want.